“Understanding Millennials: It’s More Than Just Delivery Channels & Social Media”
Many credit unions need to attract and serve a younger membership demographic. Unfortunately, many of these same credit unions believe that providing some electronic delivery methods and having a Facebook page will accomplish this. To truly succeed in serving this growing consumer base, product development, pricing, communications, education, service delivery, and more must be evaluated and improved. In this session, I cover the major areas requiring attention, supported by results achieved at Darden, where 90% of potential members are younger than 45 years old.
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Carpenter Speakers Bureau is proud to represent Jim Kasch as a speaker for the Credit Union industry. Jim is very professional, offers valuable content because of his years of experience in Credit Unions, is easy to work with, and has earned very high evaluations with Credit Union clients . I would highly recommend booking Jim for your upcoming meetings.
Jim Kasch helped transform our annual strategic planning session into a dynamic, business strategy. He guided our focus to generate critical insights and how to create value and drive growth for our members. We’re definitely inviting Jim back for another session!
Jim delivers valuable insight into the industry with depth, meaning and actionable takeaways. He's highly entertaining while also highly informative.